Refund Policy

Last updated: October 6, 2026

Your satisfaction is our priority at DEVENORA. If you are not happy with your purchase for any reason, we are here to help.

Returns

You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exchanges

If you received a defective or damaged item, we will gladly exchange it for a new one. Please contact us within 7 days of receiving the item to arrange an exchange.

Non-Returnable Items

Some items cannot be returned, including perishable goods, downloadable software products, and gift cards.

Shipping

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our Refund Policy, please contact DEVENORA through our contact page.